Terms of Use

TERMS

Thank you for visiting our website. Τhe use of this page to purchase our products is also the automatic acceptance and commitment of yours to the following trading conditions.

DEALS & PRICING

Our offers/prices are based on the cost of the time period of your demand. PERSONART reserves the right to revise its prices so as to reflect increases such as those resulting from increases in raw materials, labor costs, etc.
All products remain property of our company until full repayment.

DELIVERY & RETURNS

The processing of your order starts from the time we receive it. Product prices do not include the cost of transportation. We work in cooperation with Courier companies for shipping. Although we determine the delivery time, it remains indicative and we cannot guarantee the particular time or delivery date.
All recipient information (address and contact numbers) must be accurate. If the contact information is inaccurate, our company is not responsible for the impossibility of delivery.

According to the European Directive on distance selling, personal (personalized) gifts that are made to individual specifications and are well delivered may not be returned.

You can return a product within 30 days of receiving your order provided it is in perfect condition just as delivered with the sales receipt and everything else included.

Returns are made through a transport company and the costs is paid by you. If you want the product to be returned by you, please contactus at +30 210 7620757.

We inform you that Personart, assumes no responsibility for loss or damage of the item during transport back.

For replacement with another product you are sending the product you want to change back to us, with ACS and your fee. Then, within the next 5 working days you should do a new order from the site. In the comments you indicate that it is a change in the code of your previousorder. Once we receive your package and make the necessary control, you will receive the new package and you pay the difference if any.
It is advisable to check carefully at the time of delivery of your order the condition of the products and packaging intact, in order to detect any obvious defects.

If the product arrived to you damaged please inform the courier company in the next 8 hours to take responsibility.

In any case, please contact us before returning a product +30 210 7620757 or send an E-mail at info@personart.gr to explain the reasons of return.
REPAIRS
For repairs, returns are carried out by a transport company and the shipping costs are charged to you. When the jewelry has been evaluated and the defect has been caused because of a manufacturing error, the repair and the shipping back to you are free. If the repair is not feasible, it should be replaced. The jewelry cannot be replaced without the proof of purchase. If you want to bring the product by yourselves to us, please contact at +30 2107620757, +30 6944531681, +30 6975123124.

Everything above is intellectual property of PERSONART and their use is expressly prohibited without the prior consent of our company.